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Speech Therapy Marketing Built Around the Caseload You Want

Speech therapy marketing works best when it starts with the caseload you want: the ages, concerns, insurance plans and hours you have room for. From there you need a page for each concern you treat, a complete Google Business Profile, an easy way for pediatricians and early intervention teams to refer, honest reviews, and intake that answers every family.

We wrote this for practice owners. Clinical descriptions on your site should come from your own clinicians.

DRIFTLSS / JOURNAL / MARKETINGEST. 2024

Most speech therapy marketing advice hands you a list of channels and leaves you to find the time. An SLP private practice runs on clinician hours, and every hour spent on marketing comes out of the same week as sessions and documentation. That's why so much speech pathology marketing advice falls flat for small practices. Start with who you want to see and when, then pick the few things that bring those families in. Our SEO for speech therapists work fits inside that plan.

Start with the caseload your SLP private practice wants

Choose the caseload you want before you spend money on ads or anything else. A 9am opening for a toddler and a 4pm slot for a second grader working on speech sounds are two different openings, and they need different marketing.

In private practice speech therapy, you're fitting new clients around sessions that are booked every week. Write down the kinds of cases you'd happily take tomorrow, then check them against each clinician's open hours. The SLP on your team who loves AAC might be full every afternoon. Another clinician who sees adults might have mornings free. Market the openings that exist, not the ones you wish you had.

Caseload decisionWhat it changes in your marketing
AgesSay which ages you see, from birth to 3 up through adults, so the wrong families don't call.
ConcernsPut the concerns you want more of at the front of your site and your ads.
SettingBe clear about clinic visits, home visits, school contracts and teletherapy.
InsuranceSay which plans you're in network with, whether you take Medicaid, and how private pay or out-of-network works.
Open hoursMarket the slots that are open, especially after school if you have them.
LanguagesList the languages your clinicians work in and how you handle interpreting.

If you're still working out how to start a speech therapy private practice, save this one for later. It assumes you're open and seeing clients. Come back to these decisions whenever someone joins the team or changes their hours. Bring in whoever answers your phone, too, so the openings on your site match what they can book.

Who you're marketing to

SLP marketing has more than one audience, because the parent searching late at night usually isn't the person who sent them. That parent wants to know you'll be kind and easy to reach. An early intervention coordinator wants to know whether you take their referrals.

The NIDCD reports that about 1 in 14 U.S. children ages 3 to 17 (7.2 percent) had a voice, speech or language disorder in the past 12 months, and the rate was highest at ages 3 to 6, at 10.8 percent. The families are out there. The work is helping the right ones find you.

For day-to-day marketing for speech therapists, think about who would pass your name along.

  • Parents searching at 10pm after the pediatrician said it might be time for an evaluation.
  • Adults and their families, if your practice treats adults.
  • Pediatricians deciding where to send an evaluation request.
  • Early intervention coordinators checking which providers accept their referrals.
  • Schools and teachers, with SLPs who discuss outside therapy with parents.
  • ENTs and audiologists whose patients would fit your practice.

A teacher might hand a parent your web address on the way out of a conference. Write so that parent knows what to do next without knowing any SLP shorthand. If you see adults, write to the adult who needs help, not only to a spouse or grown child.

Build your website around concerns, not credentials

Your speech therapy website should lead with the concerns your clinicians see, using words parents recognize. Credentials belong beside the explanation of who provides care.

In a speech therapy private practice, it's easy to put everything under one Services page that tells families very little. Give each concern you treat its own page: late talking, speech sounds, stuttering, language disorders, feeding, AAC and social communication. If you see adults, add pages for aphasia, voice and swallowing.

Each page should answer the questions parents ask on the first call, in the words your clinicians use with them.

  • Who it's for, in the words a parent would use, like "my 2-year-old only says a few words."
  • Signs families notice, written or checked by a clinician. Link typical speech development information for the ages instead of writing milestones yourself.
  • What the evaluation looks like at your practice and what the parent does during it.
  • Who they'll see, with credentials like CCC-SLP shown the way your practice prefers.
  • Which insurance you take and how to book.

Add a "What happens at the evaluation" page for the longer version. Explain which plans you take or how your staff checks coverage, and whether you give out-of-network families a superbill, the itemized receipt they can send to their insurer. Add a "For referring providers" page for doctors, coordinators and school staff. If you offer teletherapy, list the states your clinicians are licensed in.

Medicaid's EPSDT benefit requires states to cover medically necessary care for enrolled children under 21, and the federal regulations spell out how. So families on Medicaid will ask whether you take their plan. Say yes or no on the site, plainly.

Our guides to pediatric website design for therapy practices and what a first-visit page should include explain the surrounding pages.

A worked example for a made-up practice

Example practice, made up for this guide

Chattermoss Speech and Language in Quillmoor is a made-up practice, and here's how its speech therapist website would lay out a Late talkers page.

  • Page title. Late talkers in Quillmoor.
  • First paragraph. Your 2-year-old isn't saying many words yet, and you'd like someone to take a look. Here's how an evaluation at Chattermoss works and how to book one.
  • Signs parents notice. A short list written by Chattermoss's clinicians, with a link to ASHA's development guide for typical ages.
  • What happens at the evaluation. The SLP talks with you, plays with your child, and walks you through next steps.
  • Who you'll see. A licensed SLP, with credentials like CCC-SLP listed. No made-up bios.
  • Insurance. The plans Chattermoss takes, and a number to call if yours isn't listed.
  • Request an evaluation. A secure form asking for parent name, child's age, main concern, best time to call and insurance plan. Fictional phone (555) 010-0177.

The form asks for a callback. It doesn't diagnose a delay or promise an opening.

Local SEO and your Google Business Profile

Google bases local results mainly on relevance, distance and prominence. For a speech practice, relevance means your profile and site match what the parent typed, like "late talker evaluation" or "speech therapy for stuttering." Distance is how far they are from you. Prominence is how well known you are, which includes your reviews and whether local pediatricians, preschools and parent groups mention you.

  • Choose the closest speech therapy category offered in the editor as your primary category.
  • Add each service you offer. Include after-school hours if you have them. If you're appointment-only, Google's guidance says you can leave regular hours blank.
  • Point the appointment link to the place where parents request contact.
  • Add photos of your therapy rooms. Get written permission from a parent before any child's face appears.
  • Use the same name, address and phone across listings. Google's guidelines prohibit adding search phrases to that name.

Home-visit practices can set a service area and hide the home address. Teletherapy-only practices can't get a profile at all under Google's eligibility rules. Your SLPs can also have their own practitioner profiles where Google allows it. That can help a well-known clinician get found, but it's one more listing to keep current, and when someone leaves the practice you have a profile to sort out.

Keep your ASHA ProFind listing current too, since ASHA lists it among its own marketing tips. Only build town pages where you truly see families, because near-copies of the same page can run into Google's doorway abuse policy. For the full walkthrough, see our Google Business Profile checklist and our post on when a town page makes sense. Our SEO for speech therapists page covers what we handle for practices.

How to get more speech therapy referrals

Referrals come from people who already see the kids you want to help, and they send families to whoever makes it easy. An early intervention coordinator setting up services for a toddler needs to know quickly whether you take EI referrals.

Referral sourceWhat they need from you
PediatriciansA one-page summary of who you see, a secure way to send referrals, and a short note after the evaluation, with the parent's OK.
Early intervention service coordinatorsWhether you accept these referrals in your state, the ages served and how you coordinate. Federal early intervention rules include speech-language pathology.
Schools and teachersHow outside therapy fits alongside the school SLP's work and how parents can share IEPs or education reports.
ENTs and audiologistsWhich of their patients you can help and who to call.
Neurologists and rehab unitsWhich adult services you offer and how you'll keep them posted. Only if you see adults.

ASHA's marketing tips suggest sending a progress summary to the referring doctor. Do it only with the family's permission and within your privacy rules. A pediatrician's office that faxes a referral and never hears back sends the next family somewhere else.

Example practice, made up for this guide

Here's the outline Chattermoss would use for its pediatrician one-pager, with every detail checked by its SLPs.

  • Who we see. The ages and concerns Chattermoss treats.
  • Concerns. Late talking, speech sounds, stuttering and the rest of the list.
  • Ages. Which age groups each service takes.
  • Insurance. Plans accepted, or who to call to check.
  • How to refer. A secure fax or portal, and who to call if paperwork is missing.
  • What we send back. A quick note that the referral arrived, then a short summary after the evaluation, with the parent's permission.

Keep money and gifts out of referral relationships entirely, and ask your lawyer about state and payer rules. For the full handoff, see how to make your practice easier for pediatricians to refer to.

Reviews, testimonials and ASHA's ethics rules

SLPs can talk about therapy honestly without promising a result. ASHA's Code of Ethics allows a reasonable statement of prognosis but rules out guarantees, stated or implied, and any misrepresentation of services or credentials.

A line like "Your child will be talking by summer" crosses it. So can a cheerful social caption, or a photo paired with a story that hints at a sure outcome. Read your site, ads and posts the way a worried parent would. If they'd walk away expecting a result, rewrite it.

The FTC's consumer review rule prohibits fake reviews and paying for a particular positive or negative sentiment. It also limits reviews from staff and their relatives when the connection isn't disclosed. Google's separate policy bans incentives and asking only happy families.

Ask every family the same way, at a natural moment like the end of a progress meeting. Leave diagnoses out of the ask. When you reply to a review, thank them and keep it general, so the reply doesn't confirm they're a client. If you want testimonials on your own site, get written permission and check with your compliance advisor first.

Paid ads, if your schedule can handle them

Run ads for the openings you have, like weekday late talker evaluations, and pause them once those slots fill or families start waiting.

When you're marketing speech therapy services with paid search, send each ad to its matching concern page. A parent searching about stuttering shouldn't land on a homepage about feeding. Decide who answers new messages while your SLPs are in sessions, then send a test inquiry yourself to see what happens.

Google's personalized advertising rules treat health as a sensitive category, so you can't target health ads using your own client lists. Past clients' emails stay out of Google Ads. Google's healthcare and medicines policy applies too, and what's allowed depends on what you advertise and where.

Be careful with tracking pixels on forms and booking pages.

A federal court partly vacated HHS's online tracking guidance in June 2024, striking the part about public pages that don't need a login. The rest still applies, and HHS didn't appeal. Run your setup past your compliance advisor.

Compare Google Ads or Meta Ads when choosing a channel.

Our paid ads work starts with which openings are worth paying to fill and who will answer the calls.

Marketing teletherapy across state lines

Advertise teletherapy only where your clinicians can legally practice. ASHA's telepractice guidance says to verify licensure in both the state you practice from and the state where the client is.

Say a family spends winter break at a grandparent's house in another state. For licensing, that session happens where the child is, even with the same video link. Name the states you serve on your teletherapy page and confirm where the child is at each session. Your clinicians decide which kids are a good fit for video, so keep your marketing from suggesting every child is.

The Audiology and Speech-Language Pathology Interstate Compact lets eligible SLPs practice in other member states through a compact privilege. Only some member states are issuing privileges so far, and a state joining the compact isn't the same as you holding a privilege there. Check the compact's site for your state, apply, and add a state to your ads only after the privilege comes through.

When a parent asks whether AAC works over video, they want an honest answer from the SLP, not a pitch about convenience. Tell them who to talk to and when.

Community outreach and speech therapy marketing materials

Good marketing ideas for speech therapy start with the questions your SLPs hear every week. A preschool screening or a talk at a parent group gets you in front of families without posting every day.

ASHA's outreach suggestions include screenings at preschools, parent and PTA talks, and meetings with physicians. Its awareness resources mark May as National Speech-Language-Hearing Month. Pick one your clinicians have time to prepare for. For screenings, get parent consent and plan how you'll follow up. Describe a screening as a quick check, not a diagnosis.

For speech therapy marketing materials, make a one-pager a pediatric office can hand to a parent. Add a short link or QR code to the matching concern page. Make sure the pictures and any translated versions fit the families you serve, and have a qualified person check the translations.

Use social media to answer the questions parents ask at evaluations, like what a late talker evaluation looks like or how families use AAC at home. A quick tour of an empty therapy room works too. Get written permission before any client's face appears. Point each post back to the page with the full answer.

Intake, waitlists and follow-up

Every family who reaches out needs an answer, even if you can't take them right now. No new blog post rescues a voicemail nobody returned.

Many speech therapy practice management issues show up first at intake, as missed calls and referral faxes nobody picks up. Give each inbox and phone line one owner, plus a backup for days off. Only post a callback promise if your team can keep it. A parent who has told their story once shouldn't have to tell it again because a message got lost.

If you have a waitlist, say so on your site and your Google profile. Add a waitlist form and tell families what happens after they sign up. If the wait for an evaluation is different from the wait for weekly sessions, say that too. For families who can't wait, point them to ASHA ProFind so they have somewhere else to look.

An AI intake assistant can answer after-hours questions about hours, insurance and how to book. When a caller asks about feeding or swallowing, it should hand off to your staff, because clinical questions belong with an SLP. Read what missed calls cost a therapy practice next to your own missed-call log.

Where should your marketing start?

Answer four quick questions about your practice as it is today. The picker points you to the section to start with.

Find your starting point

How full is your schedule?
Where do most new families come from now?
Does your website have a page for each concern you treat?
Is your Google Business Profile complete, with hours, services and photos?

Choose an answer for each question to see where to start.

Nothing you choose here is saved.

How the picker decides

  1. A waitlist takes priority. Start with intake and explain what waiting involves.
  2. An unknown source comes next. Ask where families heard about you on every form and call.
  3. Missing concern pages come next. Write those so ads and referrals lead to a relevant explanation.
  4. An incomplete or uncertain Google listing comes next. Check it and fill in what's missing.
  5. When pediatricians, early intervention or schools bring most families, work on referrals.
  6. With plenty of openings and the earlier checks covered, test paid search on your best concern pages.
  7. Otherwise, start with community outreach and referral partners.

Measure speech therapy marketing by booked evaluations

Count the inquiries that turn into booked evaluations, then check them against the caseload you wanted. A pile of new requests for after-school speech sounds slots won't fill a morning opening for adult voice therapy.

Ask where each family heard about you on every form and call, and write down what happened next. Track payer mix too, in your own records. Families often hear your name in more than one place, so if they're not sure, mark it unknown.

The Search Console Performance report shows how often your pages show up in search and how often people click. Neither one is an evaluation. Check your Google profile's numbers on their own, and count referrals by source, so a teacher's recommendation doesn't get credited to an ad.

Booking an evaluation and showing up for it are two different things, so track both, especially if cancellations are common. Share totals with whoever helps with your marketing, never clinical notes.

Want help with speech therapy marketing?

Tell us which speech services you'd like to see more of and where your calendar has room. Explore SEO for speech therapists or website design, then tell us about your practice. Cost depends on what you already have in place and what you want to hand off. We look at your site and profile first, then give you a custom quote. Whoever helps with your marketing, your practice should own the domain, the website, the accounts and the content. We usually respond within one business day.

Frequently asked questions

What is speech therapy marketing?

It's how families and referrers find your practice and decide if your practice fits what they need. A parent worried about stuttering needs a different first page than an audiologist looking for an SLP to refer to. Good marketing explains what you treat, makes you easy to reach, and gets every inquiry answered by a real person.

Where should speech therapy marketing start for a small practice?

Begin with the caseload you want and the openings you have today. Then fill in missing concern pages and finish your Google Business Profile. A parent looking for feeding therapy shouldn't have to guess from a general services page. The picker above sorts these by your answers. If families are already waiting, fix intake first.

How do I market an SLP private practice with no budget?

Start with the free tools: a complete Google Business Profile and a current ASHA ProFind listing. Then write a page for each concern you treat and make a referral one-pager for local pediatricians. Offer a talk at a preschool or parent group. All of it takes time, so pick what you can keep up around sessions.

Do speech therapists need a website if most clients come from referrals?

Yes. Even with a referral in hand, parents look you up before they call, and referrers want your instructions. A "For referring providers" page gives a school SLP or a pediatrician's office one place to check. Update it when the ages you take change, and make it easy to reach the person who handles referrals.

How do I get more speech therapy referrals from pediatricians?

Give the pediatrician a one-pager that says who you see and how to send a referral securely. Send a short note after the evaluation, with the parent's permission. A late-talking toddler and a teenager who stutters may need different clinicians, so spell that out. Keep money and gifts out of it, and have your lawyer check state and payer rules.

Can speech therapists ask clients for reviews?

Yes, as long as you follow the FTC, Google and ASHA rules. Ask every family the same way and leave diagnoses out of the request. The FTC bans fake reviews and paying for a positive or negative review, and Google's policy bans incentives. ASHA's ethics code rules out misrepresenting therapy or credentials. When you reply to a review, keep it general so it doesn't confirm the person is a client.

Can I advertise teletherapy in other states?

Only in states where your clinicians are licensed or hold a compact privilege. ASHA's telepractice guidance calls for licensure where the SLP works and where the client is. The interstate compact helps in member states that are issuing privileges, but you still have to apply. Your home license doesn't travel on its own.

How do I get more speech therapy clients without growing a waitlist?

Advertise the slots and specialties you can take on, and pause ads when those fill. Fix unanswered messages first. A weekday evaluation opening doesn't mean you have an after-school AAC slot, so say what's open wherever families contact you, and tell waitlisted families what happens next.

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